How is this different from the group solution?

This page focuses on a repeatable operating model across a larger branch network. The multi-facility solution focuses on connecting existing sites; both use the same products, with scope agreed for the organisation.

Does each branch need a separate custom system?

The described approach uses one codebase with configuration and branch entitlements. Review your differences during scoping rather than assuming a separate custom build is required or that every request needs customisation.

Can we roll out one branch at a time?

A branch-by-branch approach can be scoped around the shared operating model and entitlements. Confirm data preparation, training and local readiness for each stage rather than treating activation alone as a completed rollout.

Does an enquiry carry into the clinical record?

The supported cross-product flow carries an Engage enquiry into Care without retyping. Select the applicable products and connection scope, and retain human review where existing patient identity matches need confirmation.

Are every product and add-on included in NXH One?

No automatic all-inclusive entitlement is implied. NXH One describes the shared foundation; the Care plan, Engage core and add-ons, and Flow modules still need to be selected for the chain’s requirements.

Medical chains standardising work across their branches

For medical facility chains

Give each branch a clear way to work as the chain expands. Connect care, patient relationships and operational records while keeping local teams responsible for the work they deliver.

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What you open with

A curated starting point for your evaluation, not every feature in the chosen plan. Each module shows how it is bought.

NextHealth Care

5 modules

Patient Registration CA-01 Included in Care Clinics, Care Clinics Pro and Care Hospitals.
Clinical Documentation & EMR CA-04 Included in all three Care plans.
Billing & Charge Capture CA-16 Included in all three Care plans; insurance claim processing is separately licensed.
Medical Records Management CA-18 Included in all three Care plans.
Reports & Operational Insights CA-24 Reports included in all plans; specialist metrics depend on the relevant modules and recorded data.

NextHealth Engage

5 modules

Front office EN-11 Included in Engage core
Client 360 EN-15 Included in Engage core
Services and pricing EN-09 Included in Engage core
Sales pipeline EN-02 Part of the Leads and pipeline add-on
Care connect EN-16 Part of the Care connection add-on

NextHealth Flow

3 modules

Document hub FL-07 Flow Documents is sold separately
HR and workforce FL-10 Flow HR is sold separately
Policies and procedures FL-18 Flow Quality is sold separately

Expand through a repeatable branch model

Use a representative branch to agree the Care plan, Engage add-ons and Flow modules before extending the model. The platform uses one codebase, with configuration and branch entitlements shaping the rollout rather than separate custom software for every site. Add capabilities when a branch’s services or responsibilities need them. Keep training, data preparation and local review in the implementation plan: changing entitlements supports expansion but does not by itself make a new facility operationally ready.

Make the operating model repeatable

A large chain needs more than a shared logo. The way teams register patients, maintain services, manage enquiries and approve policies should be understandable across branches. At the same time, local managers need enough context to run their own facility and resolve the issues in front of them.

NXH One connects selected Care, Engage and Flow capabilities on the same data foundation. Care supports the patient and encounter record, Engage supports the commercial relationship, and Flow supports staff, documents and policy work. Shared patient context, facility pricing, group reporting and the ledger support a consistent view across the chain.

Configure the rollout around actual services

The platform uses one codebase and a configuration-led approach. Branch entitlements can support the agreed rollout, but opening a branch still involves operational preparation, data review and trained people. A common setup should not imply that every specialty or local obligation is identical.

Bring a typical branch and one with different services to the demonstration. Follow an enquiry into Care, review the staff record and inspect a policy approval. This helps the chain assess what can be standardised and where the implementation needs an explicit local decision before expansion.

Common questions

: This page focuses on a repeatable operating model across a larger branch network. The multi-facility solution focuses on connecting existing sites; both use the same products, with scope agreed for the organisation.
: The described approach uses one codebase with configuration and branch entitlements. Review your differences during scoping rather than assuming a separate custom build is required or that every request needs customisation.
: A branch-by-branch approach can be scoped around the shared operating model and entitlements. Confirm data preparation, training and local readiness for each stage rather than treating activation alone as a completed rollout.
: The supported cross-product flow carries an Engage enquiry into Care without retyping. Select the applicable products and connection scope, and retain human review where existing patient identity matches need confirmation.
: No automatic all-inclusive entitlement is implied. NXH One describes the shared foundation; the Care plan, Engage core and add-ons, and Flow modules still need to be selected for the chain’s requirements.

Scoped for medical facility chains

Thirty days on your own tenancy, with the opening module list already switched on.

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