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NextHealth Care

One record for every department.

NextHealth Care brings registration, consultations, the lab, the ward and billing into one system, so your teams work from the same record from the first visit to the final claim.

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How a patient moves through Care

Each step updates the same record, so your doctors, nurses and billing team always see the full picture.

  1. Registration Identity captured once
  2. Appointment booking Slot confirmed
  3. Patient intake Vitals and history taken
  4. Treatment plan Agreed with the clinician
  5. Lab order Samples tracked to results
  6. Medication prescribed Checked and sent to pharmacy

Patient care

  1. Treated Discharged with a full record

Revenue cycle

  1. Billing Charges raised from the record
  2. Insurance benefits Eligibility checked
  3. Claims processed Submitted and tracked
  4. Case closed Every step in one record
What is inside

From the front desk to the ward

Registration and the consultation, the laboratory and radiology, the ward and the theatre, the bill and the claim. Every module writes to the same patient record, so a facility starts with what it needs today and switches on the rest as it grows.

Built for
Clinics, medical centres, multi‑specialty hospitals and diagnostic labs
Used by Clinicians, nurses, pharmacy, lab, billing
Modules
23

across 5 bands, 23 shown below

1 of 23 modules

Registration

Faster, simpler patient registration with the NextHealth Care HIS registration module, accurate from the first entry. A guided workflow captures essential patient information, validates each detail before it is saved, helps prevent duplicate records and collects the data required for clinical, regulatory and insurance processes, without adding unnecessary steps for your front-desk team.

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Appointments

Book the right clinician, room and time in a few clicks with NextHealth Care appointment scheduling. Availability comes straight from each doctor's sessions, so the desk never offers a slot that does not exist, double bookings are prevented, and rescheduling is as simple as dragging a visit to a new time, keeping clinics full and patients informed.

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Front desk and payments

Move patients from arrival to the consultation room without paperwork piling up at the desk. NextHealth Care turns check-in into a short guided checklist covering identity, payer and consents, issues the queue token automatically and shows every visit on one live board, so the front desk always knows who is waiting, where and why.

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Clinical documentation

Complete clinical notes inside the consultation, not after clinic. NextHealth Care puts vitals, allergies, history and coding on one screen, with structured fields and one-click shortcuts that cut typing, so doctors finish a coded, signed note while the patient is still in the room, ready for billing, audit and the next clinician.

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e-Prescribing

Prescribe faster and more safely in one step. NextHealth Care searches your formulary by brand or generic name, fills in the route and checks every medicine against the patient's allergies and current prescription the moment it is chosen, so dangerous combinations are caught before they are saved, not at the pharmacy counter.

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Outpatient clinics

Run busy outpatient clinics that keep moving smoothly. NextHealth Care connects reception, nursing triage, the doctor's consultation, orders, prescriptions and billing in one visit record, so each team picks up where the last one finished, waiting times stay visible and the follow-up is booked before the patient leaves the room.

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Billing

Capture every charge without chasing it. NextHealth Care raises charges automatically from orders, procedures and dispensing, applies prices and packages from one shared catalogue, splits bills between insurer, employer and patient, and puts every discount, refund and write-off through an approval path, so revenue is complete and every figure can be explained.

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Medical records

Keep the medical record complete, protected and ready for any audit. NextHealth Care tracks incomplete records to the clinician responsible, logs every view and every release of information, applies your retention rules and reviews emergency access automatically, so you always know who saw what, when and why, and records are closed on time.

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Staff messaging

Keep conversations about patients inside NextHealth Care, where they are secure and on record. Staff send direct messages to a colleague or post in channels for a team or department, find any conversation by search, and see unread messages counted in the menu, so nobody has to fall back on personal WhatsApp groups.

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Reports

See how the facility and the group are performing with NextHealth Care reports. The facility overview shows appointments, waiting times, encounters by doctor, collections and what is outstanding. The group overview compares branches, the compliance report tracks audit activity and cross-facility access, and the NCD worklist lists patients overdue for review.

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Lab orders & results

Order tests in seconds and see results in the same visit, without chasing paper or phone calls. NextHealth Care sends each order straight to the lab, tracks every specimen by barcode from collection to result, and returns flagged results beside the original order, so doctors act sooner and nothing falls between departments.

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Laboratory

Release lab results with confidence. NextHealth Care tracks every specimen by barcode from collection to result, flags abnormal and critical values against reference ranges as they are entered, and requires a second authorised person to verify each result, so errors are caught before release and every result is fully traceable to who did what.

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Radiology

Bring imaging into the patient's record. NextHealth Care sends each request to the modality worklist, links studies to your PACS, gives radiologists structured templates that speed up reporting, and records radiation dose for every study, so clinicians open the report and images from the visit and nothing is lost between systems.

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Claims and approvals

Get claims right the first time and paid sooner. NextHealth Care checks eligibility before treatment where payers support it, tracks prior authorisations, builds each claim in the payer's required format from the visit record, and turns every rejection into a coded reason with a clear resubmission path, so fewer claims bounce and denials stop repeating.

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Nursing care

Give ward nurses more time at the bedside and less at the desk. NextHealth Care scores every set of observations automatically, highlights deteriorating patients on the ward dashboard, keeps fluid balance and care plans up to date, and drafts each shift handover from the chart, so nothing important is lost between shifts.

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Inpatients and beds

Know the true state of every bed, every minute. NextHealth Care's live bed board shows free, occupied and cleaning beds across your wards, lets staff place admitted patients with a drag and drop, and brings the discharge summary, discharge medication and final bill together, so beds turn around faster and nothing is missed at discharge.

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Emergency

Built for the speed of emergency care. NextHealth Care registers unidentified patients in seconds, assigns triage categories with the clock already running, documents resuscitation as it happens and shows door to doctor and door to decision times live, so your team works to the same priorities even on the busiest night.

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Theatre and surgery

Run safer, fuller theatre lists. NextHealth Care books each case with the surgeon, anaesthetist, room and equipment it needs, enforces the WHO surgical safety checklist, and records every implant by lot number in the operation note, so theatres start on time, safety steps are never skipped and every device can be traced if recalled.

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Pharmacy and stock

Dispense accurately and keep stock true across every branch. NextHealth Care dispenses directly against the electronic prescription, tracks every batch and expiry date, keeps the controlled drugs register current with each movement and flags items to reorder, so shelves match the system and inspections hold no surprises for your pharmacy team.

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Dental clinics

Chart, plan and record dental care in the same patient file as the rest of the clinic. NextHealth Care opens a dental workspace for dental visits, with a tooth chart, a full-mouth periodontal chart, dental diagrams to mark up and phased treatment plans, so the dentist sees allergies and medical history at the chair and nothing is typed twice.

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Patient portal

Give patients their own front door to your services. Through the NextHealth Care portal and app, patients book and manage appointments, see results, prescriptions and invoices, sign consent forms before they arrive and join video consultations, while clinicians stay in full control of which results are released to them and when.

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Telehealth

See patients by video from inside NextHealth Care. Telehealth appointments are booked like any other, the doctor starts the session from today's video visit list, and the patient joins from a private link with no account to create. The consultation is documented in the same visit record, so nothing has to be copied across afterwards.

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Health data exchange

Meet national data exchange requirements without the manual chasing. NextHealth Care submits encounters to national health information exchanges using HL7 and FHIR, shows the status of every submission, and puts each rejection in a queue with its reason and a path to fix it, so gaps are closed the same day, not discovered at month end.

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Built in

Capabilities that work across every Care module, from the first registration to the last claim.

  • Voice dictation

    Doctors dictate and the text lands in the note. Speech is transcribed on your own servers and never leaves them.

  • Clinical coding

    ICD-10, CPT and LOINC codes found by name or number, where the diagnosis, order or test is entered.

  • Interaction and allergy alerts

    A major drug interaction or a recorded allergy is flagged before the medicine is added.

  • Barcode specimens

    Each sample is labelled at collection and received in the lab by scan.

  • Signed on screen

    Consent forms signed at the desk by finger or stylus, and kept with the visit.

  • Printed documents

    Prescriptions, sick leave certificates, referral letters and discharge summaries as PDF.

  • Queue tokens

    A token at check in, and the queue on a waiting room display.

  • Claim checks

    Claims checked against payer rules and approvals before they are submitted.

  • HL7 and FHIR

    Visits shared with health information exchanges, each acknowledgement kept.

  • One record across branches

    One patient identity across the group, so the history follows the patient.

  • Two-factor sign in

    Staff confirm each sign in with a code from an authenticator app.

Compare plans

Three products, each a step up from the last. Add-ons fill a gap without moving to the next plan.

Compare plans: what each plan includes
Module Care Clinics Clinics Pro Care Hospitals
Care Clinics
Registration Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Appointments Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Front desk and payments Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Clinical documentation Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
e-Prescribing Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Outpatient clinics Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Billing Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Medical records Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Staff messaging Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Reports Included in Care Clinics Included in Clinics Pro Included in Care Hospitals
Care Clinics Pro
Lab orders & results Add-on Included in Clinics Pro Included in Care Hospitals
Laboratory Add-on Included in Clinics Pro Included in Care Hospitals
Radiology Add-on Included in Clinics Pro Included in Care Hospitals
Claims and approvals Add-on Included in Clinics Pro Included in Care Hospitals
Care Hospitals
Nursing care Not in Care Clinics Not in Clinics Pro Included in Care Hospitals
Inpatients and beds Not in Care Clinics Not in Clinics Pro Included in Care Hospitals
Emergency Not in Care Clinics Not in Clinics Pro Included in Care Hospitals
Theatre and surgery Add-on Add-on Included in Care Hospitals
Add-ons
Pharmacy and stock Add-on Add-on Included in Care Hospitals
Dental clinics Add-on Add-on Add-on
Patient portal Add-on Add-on Add-on
Telehealth Add-on Add-on Add-on
Regulatory packs
Health data exchange Where licensed Where licensed Where licensed
What we solve

Real scenarios

Problems facilities bring to us, and what changes once NXH Care is running.

  • Medical Director multi-branch group

    A patient seen in one branch in March returns to another in July.

    No history taken twice, and an allergy that follows the patient to every branch.

    The second doctor cannot see the first consultation, so the history is retaken, the same test is reordered, and an allergy recorded in March is not on the screen in July.

    One patient record across the group. The July consultation opens with the March note, the active problem list and the allergy already on screen.

  • CFO any facility

    Finance reconciles clinical activity against raised charges at month end using a spreadsheet.

    Revenue that was earned is billed, without a month end hunt.

    Every month there are procedures performed that were never billed.

    Charges come from the clinical record itself. When the visit is signed, the consultation, the tests ordered and the medicines dispensed are already on the bill.

  • Clinician high-volume OPD

    A doctor sees thirty patients a day and finishes the notes after the clinic closes, from memory.

    Fuller notes written while the patient is there, which is what a claim and an audit read.

    The notes are thin, and the thin notes are the ones that get claims rejected and audits failed.

    Specialty templates, structured fields and order sets, so the note is finished in the room and the tests go out in one step. Doctors can dictate, transcribed on your own servers.

  • Revenue cycle lead insurance-heavy market

    Claims are rejected for the same three reasons every month.

    The team fixes the reason claims fail, not only the claims.

    Finance knows the reasons. The clinicians causing them do not, because nothing carries the rejection back to the point of care.

    Every denial is recorded with its code and reason, and repeated denials are grouped by code and payer, so the cause behind the pattern is plain to finance and the medical director.

  • CIO regulated market

    Submission to the national health information exchange is a monthly project.

    You know which visits reached the exchange before the regulator asks.

    Someone exports, someone maps, someone fixes rejections, and the true submission rate is discovered when the regulator raises it.

    Each visit is sent to the exchange as it closes, with its status recorded, and a refused message keeps the reason it was refused.

  • Quality lead inpatient facility

    A critical lab result was reported at 14:00 and acted on at 19:00.

    When an accreditor asks who saw the result and when, the answer is on the record.

    Nobody can reconstruct who saw it or when, because acknowledgement was verbal.

    A critical result is flagged and alerted, held until a person confirms it, and the record shows who verified it and when.

Questions we get asked

Care Clinics runs an outpatient clinic: registration, appointments, the consultation, prescribing and cash billing. Care Clinics Pro adds the laboratory, radiology and insurance claims. Care Hospitals adds wards and beds, the emergency department, theatre and pharmacy. Add-ons such as dental, the patient portal and telehealth work with any of the three.

Yes. An add-on is switched on for your facility from your licence, and moving up to the next Care product keeps the same patient records.

Yes. Care sends visits to the exchange as HL7 and FHIR messages and keeps each acknowledgement, including Malaffi in Abu Dhabi and Riayati, and it submits insurance claims to Shafafiya. The exchange is part of the regulatory pack for where your facility is licensed.

On your own servers. Care transcribes dictation with a speech service that runs inside your environment, so neither the recording nor the transcript goes to an outside provider.

Yes. With the Engage connection, appointments mirror between the two and staff signed in to Care open Engage without a second password.

Yes. Ask for a trial and a person sets up a tenancy for your facility for thirty days. No card is needed.

See NXH Care on your own data

Thirty days on your own tenancy, no card required.

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