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United Arab Emirates

Three regulators, three health information exchanges and two claim rails. A group operating in both Dubai and Abu Dhabi is running two regulatory regimes at once, which is the normal case here rather than the exception.

Regulators Who licenses and surveys the facility
DHA (Dubai) DoH (Abu Dhabi) MOHAP (federal)
Health information exchanges Where clinical records are submitted
NABIDH (Dubai) Malaffi (Abu Dhabi) Riayati (federal)
Claim rails Eligibility, submission and remittance
DHPO eClaimLink

Privacy law

UAE Personal Data Protection Law

The platform records consent, access and disclosure against it. A data protection officer signs off, and we never claim the software does.

Data residency

uaenorth, uaecentral

Where this market's records are stored and processed. The facility is the tenancy, so a group in two countries runs two residency settings.

Workforce statute

Payroll and licensing obligations a health facility here is held to. They sit inside the workforce modules rather than beside them, because in this market an expired licence is a clinical risk before it is an HR one.

  • Wage Protection System
  • End of service gratuity
  • Visa and labour card expiry
  • Air ticket accrual
  • Emiratisation reporting

Run it against UAE rules

Thirty days on your own tenancy, configured for the regulator and the residency this market requires.